Training Portfolio

This portfolio gives an overview of programmes we can deliver - either as classroom trainings or customised programmes. All training content, format, methodologies and length can be customised and new products can be developed depending on the company's needs and interests.
The program is aimed at middle and senior level women working in business, government, public sector or educational institutions. The topics in the course prepare them for their next career step. Participants work around a female leadership model and address different issues encountered by women, such as personal mission, leadership styles, and building professional skills. Next to this group work, the participants work during the course on their own personal leadership plan (PLP). The program is a combination of a theoretically based model and the practical work-out, which makes the program very profound and effective. With the addition of individual online mentoring the results are sustainable.  
Neuro-Linguistic Programming (NLP) is a model of interpersonal communication, focusing on the relationship between successful patterns of behaviour and patterns of thought.  It is a system, which educates people in self-awareness and effective communication by helping to change patterns of behaviour.  NLP models and methodology are used by world leaders and politicians, marketing and media experts, security agencies, executive coaches and of course leaders who want to influence and create an impact in their governments and organizations.   
This program qualifies you as an NLP Business Practitioner, licensed by the Society of NLP in the USA when a delegate completes Modules 1 and 2.
An intensive 5day course that enables financial institutions to give employees better training that helps them deal with customers more easily, thus contributing to better overall performance. Managing relationships with customers has become a critical organizational issue. It is about the mechanisms of retaining existing customers, inducing them to become returning customers and to attract new customers.
 
Customer Relationship Management is much more a human function than a technology implementation. While banks need to constantly orient their employees and vendors towards never losing focus of the customer, technology can be coupled to enable the human aspect to function more effectively.
Data that has relevance for managerial decisions is accumulating at an incredible rate due to a host of technological advances. Electronic data capture has become inexpensive and ubiquitous as a by-product of innovations such as the internet, e-commerce, and electronic banking. Such data are often stored in data warehouses and data marts specifically intended for management decision support. Data mining is a rapidly growing field that is concerned with developing techniques to assist managers to make intelligent use of these repositories. A number of successful applications have been reported in areas such as credit rating, fraud detection, customer relationship management, and stock market investments.